Employee Engagement Performance Management Coach Certificate

Manager essentials business communication skills training, human resource, employee talent management (2023 Accredited)

Upon completion of this course and with approval by the CSA Application Review Team, students are eligible to apply for a complimentary Accredited CSA Employee Engagement Coach Certificate (12-B.4 Teaching Member in Good Standing). Provider Number: 776727

What you’ll learn

  • Re-engage employees.
  • Become proficient at motivating your team.
  • Inspire results.
  • Conduct influential coaching conversations.
  • Be an empathetic, take-charge, in-tune leader.
  • Gain clarity in your communication.
  • Redirect employees while maintain good relationships.
  • Fully accredited 12 CPD Continuing Education (CE) Professional Hours – provider #776727.
  • Free customizable employee coaching handouts.
  • Superb student reviews!.
  • CPD/CE Continuing Education Hours available.
  • Professional employee coaching certificate available.

Course Content

  • Promotional Video –> 1 lecture • 2min.
  • Course Introduction –> 3 lectures • 7min.
  • Self-Aware Personal Leadership – Exercises –> 4 lectures • 12min.
  • Defining Employee Engagement –> 3 lectures • 7min.
  • Three (3) Drivers of Engagement –> 4 lectures • 6min.
  • Developing Employee Engagement Strategies –> 3 lectures • 22min.
  • Grow Coaching Model –> 3 lectures • 14min.
  • Models for Effective Workplace Coaching –> 5 lectures • 12min.
  • Qualities of Excellent Coaches –> 3 lectures • 15min.
  • Employee Coaching Basics –> 4 lectures • 15min.
  • Coaching Employees: Skills –> 3 lectures • 16min.
  • Complimentary Material Section –> 4 lectures • 6min.

Employee Engagement Performance Management Coach Certificate


Upon completion of this course and with approval by the CSA Application Review Team, students are eligible to apply for a complimentary Accredited CSA Employee Engagement Coach Certificate (12-B.4 Teaching Member in Good Standing). Provider Number: 776727

Coaching Studies Academy
Marketplace Division, was established to offer democratized access to online education, regardless of financial ability.

We make select Coaching Studies Academy™ courses available to everyone worldwide.

Coaching Studies Academy Marketplace Division adheres to Udemy’s established guidelines. As such, the following CSA services are NOT permitted to be made available to our Udemy Students;


  1. Live One-On-One & Group Coaching Calls
  2. Weekly Webinar Trainings
  3. CSA Success Team Email Support
  4. Access to Coaching Studies Mastermind Group

*We DO however offer Udemy-Specific students fantastic value at an affordable entry;


  • World-class training programs
  • Access to Q&A with the instructional team (Via the Q&A tab)
  • Udemy Community – 80,000 Udemy Students
  • Udemy Quality Program – 9,000 5-star reviews

Our Udemy courses are Globally Accredited and come with an opportunity to apply for optional Continued Professional Development / Continued Education Credit Hours (CPD/CE).

Udemy’s marketplace allows you quick and easy access to Success Education on your schedule without needing a dedicated coach or teaching assistant.

You get video-based lectures created for Udemy, and your Instructor responds to private messages and Q&A promptly.


What You’ll Learn . . .

  • Motivate your team and re-engage employees to achieve desired results: Practice the drivers of employee engagement
  • Clear up “muddy thinking” and get the results you desire
  • Inspire your team to better results: Intended Workplace Reputation exercise
  • Have confident, smooth, comfortable coaching conversations with your team: Grow Coaching Model
  • Address and bring performance issues to a resolution: DESC Communication Technique
  • Instill a positive workplace feel: Appreciate Inquiry Positive Organizational Scholarship
  • Be viewed as an empathetic, take-charge, in-tune leader: Listening Levels
  • Have the conversation just once: Paraphrasing for Clarity
  • Maintain good relationships while re-directing employees away from time-waster conversations: Acknowledge and Transitions

This coach certification training is accredited for 12 Continuing Professional Development (CPD) and 12 Continuing Education (CPD) (CEU) Credit Hours.

Please note that the successful completion of this course requires students to submit all course assignments.  You should anticipate spending approximately 8-12 additional hours in the practice of skills taught.  Details regarding how to request your official certification and 12 CPD/CEU credit hours will be provided at the end of the course.

New managers who put the effort into acquiring professional coaching skills are 130% more likely to realize better business results, through enhanced engagement, increased productivity, and more satisfying customer service.*


The average person will spend 90,000 hours at work over their lifetime – that is a lot of “life energy”.

As a new manager, supervisor, training specialist, or coaching professional, you want to make a difference. You aim lead the PEOPLE on your team to higher levels of performance. You aim to empower high-potential and well-being. You aim to guide others in tapping-into their greatest ability.

Yes you’re already skilled at what you do. You’re trained and effective in the processes and formalities.

However . . .

When you accepted this new role THEY never told you how complicated people really are. They never told you that in order to lead people how self-aware you’d need to become. They never told you how many moving parts are involved in generating sustainable high performance year after year.

I know the difficulties of coaching employees to high-performance first-hand! When I ran my first team, I had zero idea how to motivate, inspire or coach others. I was lost and our results suffered.

Now after 25+ years of leading others in the role of manager, coach, and business executive, I fortunately have figured a few things out. And, in this Employee Performance Coach Certification course I share those things with you.


This certification is rooted in research/experience-based person-centric approaches. The course is informed by; Positive Organizational Scholarship, Management Coaching Best-Practices, and Global Research on Employee Performance.


Who is the target audience for this training?

This course is well-suited for;

➤ New managers, supervisors, team leads, HR staff, and training professionals
➤ Coaching professionals who want to teach these skills to corporate clients
➤ High-potential employees
➤ Managers in training
➤ Undergraduate and Graduate school students
➤ Seasoned managers working in a field requiring proof of continuing education hours
➤ For professional use or as a personal reflective tool

Students who complete the course requirements are eligible to receive a Management Coaching Diploma Certificate.   The certificate is valid for a two years from the date of issuance ,and may be renewed with proof of continuing education within three months of expiration.

This course is fully accredited by the internationally recognized agency CPD Accreditation (Accredited Provider No: 776727), and 12 CPD (Continuing Professional Development) credits are available.


In order to promote best coaching practices, please note that you are advised to use this training program within the boundaries of your expertise.  The course author or the representatives of this training are not responsible for unauthorized usage of this training program.


*Maximizing Performance Coaching, 2011, Bersin

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